Error Messages

QTILL knows two types of error messages:

Simple
Compound

In the case of compound error messages, the Error Messages number and the Error Parameters number are simply added together.

Example: 11115 means: The "Card number" parameter (i.e. 115) was not specified.

The error message then reads: "Card number missing."

In the description, a {0} appears as a placeholder for the parameter text. In the {1} placeholder, the invalid parameter value is specified. The latter will be cleaned if the content is sensitive.

Table 1. Error Messages
`10000`	Unknown message ID for Parameter {0}.
`11000`	Parameter {0} missing.
`12000`	Parameter {0} missing or not allowed for this command.
`13000`	Parameter {0} has to be unique for this operation. Most likely, this transaction has already been processed.
`14000`	Parameter {0} is not allowed for this command.
`15000`	Value {1} for parameter {0} has invalid length.
`16000`	Value {1} for parameter {0} has invalid format.
`17000`	Value {1} for parameter {0} has to be numeric.
`18000`	Value {1} for parameter {0} is invalid.
`19000`	Operation not allowed for parameter {0}.
`20000`	The transaction has been declined by the payment organization. Please check your data entered.
`20001`	The transaction has been declined by the payment organization. Please check your data entered.
`20002`	The transaction has been declined by the payment organization. Please check your data entered.
`20003`	The transaction has been declined by the payment organization. Please check your data entered.
`20004`	Your credit card has expired.
`20005`	The transaction has been declined by your credit card company. Please contact them.
`20006`	The possibility of approving/depositing this transaction has already expired.
`20007`	An error occurred concerning a day-end closing.
`20008`	This transaction was issued too early after another. Please try again later.
`20009`	You did not authorize this transaction.
`20010`	Customer Authentication failed.
`20011`	Please contact your Payment Service Provider.
`20012`	Your credit card was not identified. Please contact your issuer.
`20013`	Your credit card is not enrolled for Verified By VISA. Please contact your issuer.
`20014`	Your credit card is not enrolled for MasterCard SecureCode. Please contact your issuer.
`20015`	Your credit card was not identified. Please contact your issuer.
`20016`	Your credit card information is invalid. Please check your data entered.
`20017`	Your signature panel code is invalid. Please check your data entered.
`20018`	You aren’t allowed to do this type of transaction. Please contact your issuer.
`20019`	The transaction was processed under reserve.
`20020`	Trying to use a fallback mechanism.
`20021`	You have aborted the transaction. Please try again.
`20022`	You aren’t allowed to pay by cell phone. Please contact your network operator.
`20023`	You aren’t allowed to pay for this category. Please contact your network operator.
`20024`	You aren’t allowed to pay by cell phone. Please contact your network operator.
`20025`	Your limit is exceeded. Please contact your network operator.
`20026`	Your credit card is not enrolled for Maestro SecureCode. Please contact your issuer.
`20027`	Your credit card was not identified. Please contact your issuer.
`20028`	The transaction has been declined. Please contact the shop service line.
`20030`	Bank details not allowed.
`20031`	The transaction was reversed and is not valid anymore.
`20032`	The given bank is not participating.
`20033`	The given account is not activated (yet).
`20034`	Unfortunately, your transaction was not accomplishable. This decision was made by an automated data processing process. Read the terms & conditions for further information.
`20035`	The payment has been declined because one of the following reasons: Some input fields were not correctly completed (address or name incorrectly spelled, etc.) You have recently moved and changed your address. Your name has recently changed (e.g. change of name following marriage). The indicated address is not your residential address or your delivery address differs from your billing address. As a result of automated risk monitoring the use of a different payment method is advised. An invoice has become due but is still outstanding. Bank details were not correctly entered or information was entered in the wrong input fields (when paying in installments from Germany).
`20036`	The voucher is not applicable for this operation.
`20037`	Insufficient voucher balance.
`20038`	Your credit card is not enrolled for American Express SafeKey. Please contact your issuer.
`20039`	Your credit card was not identified. Please contact your issuer.
`20040`	Debit not approved.
`20041`	Rejected due to Suspicion of Fraud.
`20042`	Insufficient data for the verification.
`20043`	Insufficient funds for this transaction.
`20044`	Issuer not Available.
`20045`	Signature validation failed.
`20046`	Your credit card is not enrolled for J-Secure. Please contact your issuer.
`20047`	Account already exists.
`20048`	Unknown issuer.
`20049`	Your credit card was not identified. Please contact your issuer.
`20050`	Your credit card is not enrolled for Diners Club ProtectBuy. Please contact your issuer.
`20051`	Your credit card is not enrolled for Discover Club ProtectBuy. Please contact your issuer.
`30000`	Unknown error ID.
`30001`	This payment mode is not supported (yet).
`30002`	Invalid merchant configuration.
`30003`	A communication error with the transaction server occurred.
`30004`	A communication error with the financial service provider occurred.
`30005`	Regrettably, this transaction cannot be processed at the moment. Please try again later.
`30006`	QTILL reported a fatal error.
`30007`	This command is not available for this method of payment.
`30008`	Regrettably, this transaction cannot be processed at the moment because of a crypto error. Please try again later.
`30009`	A communication error with QTILL-server occurred.
`30010`	The usage of real payment information (e.g. credit card number) is not allowed in demo mode.
`30011`	Communication with LHL (QTillService) failed.
`30012`	Invalid response from QTILL.
`30013`	The requested operation is not allowed.
`30014`	The final state of the transaction could not yet be determined.
`30015`	The client credentials (username/password) are invalid.
`30016`	Request canceled.
`30017`	No response from the process within the timeout.
`30018`	Maximum number of authorizations reached.
`30019`	This payment method is not supported anymore

Error Parameters

Table 2. Error Parameters
`0`	Unknown parameter ID
`1`	MERCHANTKEY
`2`	LOGWRITER
`3`	Toolkit-Password (ADMINPASSWORD).
`6`	PROXYHOST
`7`	PROXYPORT
`8`	COMMAND
`9`	LANGUAGE
`11`	ORDERNUMBER
`12`	PAYMENTNUMBER
`13`	CREDITNUMBER
`14`	BATCHNUMBER
`17`	AMOUNT
`18`	AMOUNTEXP10
`19`	CURRENCY
`20`	ORDERDESCRIPTION
`21`	ACCOUNTNUMBER
`22`	SUCCESSURL
`23`	FAILUREURL
`24`	CANCELURL
`25`	PROCESSINGURL
`31`	SERVICEURL
`32`	SET Erweiterungsfeld
`33`	ACCOUNTTYPE
`34`	CUSTOMERDATA
`35`	TRANSACTIONPURPOSE
`115`	Card number.
`116`	Expiration date.
`117`	Card security code.
`118`	Paybox number.
`119`	Account number.
`120`	Bank sorting code.
`121`	ACCOUNT_TYPE
`122`	Phone Number.
`123`	PASSWORD
`125`	PaRes
`126`	MD
`127`	Q3DENROLLMENTURL
`128`	Q3DVALIDATIONURL
`130`	User Agent.
`131`	Accept-Headers.
`133`	Country.
`134`	Bank name.
`135`	Network Operator.
`136`	MIA_CHANNEL
`137`	MIA_CATEGORY_TYPE
`138`	MIA_AMOUNT_NET
`139`	TRANSACTION_TYPE
`140`	TRANSACTION_IDENTIFIER
`141`	POSSIBLE_RECURRING
`142`	Account owner.
`146`	IP-Address.
`149`	Window name.
`150`	Airline extension.
`151`	Cardholder name.
`152`	IBAN
`153`	BIC
`154`	iDEAL Issuer.
`155`	Entrance code.
`156`	IS_RECURRING_TRANSACTION
`157`	Issue number.
`158`	Issue date.
`159`	Source ORDERNUMBER.
`160`	SUPPOSEDORDERNUMBER
`161`	FALLBACK
`162`	OVERWRITE_WUM
`163`	DEPOSITFLAG
`164`	SUPPRESS
`165`	XHTML_WAKE_UP_MESSAGES
`166`	CONFIRMURL
`167`	LAYOUT
`168`	MANDATE_ID
`169`	MANDATE_SIGNATURE_DATE
`170`	DUE_DATE
`171`	CREDITOR_ID
`172`	USE_IBAN_BIC
`173`	VOUCHER_ID
`174`	ACS_XID
`175`	ACS_VERIFICATION_ID
`176`	ACS_ECI
`177`	Country in IBAN.
`200`	INITTYPE
`201`	APPROVEAMOUNT
`202`	DEPOSITAMOUNT
`203`	QUERYFOR
`204`	MINAMOUNT
`205`	MAXAMOUNT
`206`	CREATEBEGINTIME
`207`	CREATEENDTIME
`208`	MODIFYBEGINTIME
`209`	MODIFYENDTIME
`210`	MINTIMEOPENED
`211`	MAXTIMEOPENED
`212`	MINTIMECLOSED
`213`	MAXTIMECLOSED
`215`	RETURNATMOST
`216`	FUNDTRANSFERTYPE
`217`	ORDERREFERENCE
`218`	CUSTOMERSTATEMENT
`219`	ORDERTEXT
`220`	SKIPFIRST
`221`	ORDERBY
`222`	MERCHANTREFERENCE
`350`	Browser header count.
`351`	Name of a browser header.
`352`	Value of a browser header.
`400`	Consumers mail address.
`401`	Consumer’s birth date.
`402`	Consumers tax identification number.
`403`	Consumers' driver’s license number.
`404`	Consumers' driver’s license country.
`405`	Consumers' driver’s license country.
`406`	Billing address first name.
`407`	Billing address last name.
`408`	Billing address first line.
`409`	Billing address second line.
`410`	Billing city.
`411`	Billing zip code.
`412`	Billing state.
`413`	Billing country.
`414`	Billing phone.
`415`	Billing fax.
`416`	Shipping address first name.
`417`	Shipping address last name.
`418`	Shipping address first line.
`419`	Shipping address second line.
`420`	Shipping city.
`421`	Shipping zip code.
`422`	Shipping state.
`423`	Shipping country.
`424`	Shipping phone.
`425`	Shipping fax.
`426`	Consumers language.
`427`	Consumers Device ID.
`428`	Consumers IP-Address.
`429`	Consumers Wallet ID.
`430`	Consumers Wallet Type.
`431`	Consumer Merchant CRM ID.
`450`	Shopping basket amount.
`451`	Shopping basket currency.
`452`	Shopping basket item count.
`453`	Article number of a shopping basket item.
`454`	Quantity of a shopping basket item.
`455`	Unit price of a shopping basket item.
`456`	Tax of a shopping basket item.
`457`	Description of a shopping basket item.
`458`	Shopping basket content.
`480`	Customer’s company name.
`481`	Customer’s company VAT identification number.
`482`	Customers company commercial register number.
`483`	Customer’s other company registration key.
`490`	Recipient birth date.
`491`	Recipient account.
`492`	Recipient ZIP code.
`493`	Recipient last name.
`522`	Periodic type.
`523`	Card Security Code (CVC).
`524`	Username.
`601`	Mobile billing phone.
`602`	Consumers authentication-method.
`603`	Consumers authentication-timestamp.
`604`	Consumers card provision date in shop account.
`605`	Consumer’s card provision attempts within 24 hours in the shop.
`606`	Challenge indicator.
`607`	Consumers account creation date.
`608`	Consumers password change date.
`609`	Consumer purchases last six months.
`610`	Consumer’s date of first use of the shipping address.
`611`	Suspicious activity by the consumer.
`612`	Number of transactions within the last 24 hours.
`613`	Number of transactions within the past year.
`614`	Date of the last update of the consumer account.
`615`	Billing address third line.
`616`	Browser accept headers.
`617`	Challenge Window Size.
`618`	Color depth.
`619`	Java enabled.
`620`	Screen resolution.
`621`	Time zone.
`622`	User agent.
`623`	Item availability.
`624`	Delivery timeframe.
`625`	Shipping date for preordered items.
`626`	Reordered item.
`627`	Shipping method.
`628`	Language.
`629`	Javascript active.
`630`	Recurring frequency.
`631`	Recurring expiry date.